Unified Communications

Buyer's Guides

We have worked with the Unified Communications vendors to create the most comprehensive Unified Communications buyer's guides available anywhere.

• IP-based Contact Centers Products
• Unified Communications Products

Quick Glance

How products stack up based on price and target market

Compare Tool

Compare products side-by-side

Tests/Reviews

See how products fared in Network World hands-on testing

Link to This

Quick Glance

How products stack up based on price and target market

Compare Tool

Compare products side-by-side

Tests/Reviews

See how products fared in Network World hands-on testing

Buying Info

Best practices, buying tips, case studies, and market trends

Link to This

News

Siemens invokes Twitter to lure unified communications application developers

Siemens is invoking the model of iPhone-application development by opening a site in Amazon's cloud to encourage creation of unified communications...

Avaya developing "chameleon" units for business communications

Avaya is coming out next spring with chameleon-like appliances that will take on the characteristics of phones, desktop video systems, locked-down...

Salesforce.com, Cisco partner on SMB call-center tech

Salesforce.com and Cisco Systems on Monday announced an offering for small and medium-size companies that integrates Salesforce.com's on-demand,...

Deliver Optimal Service Quality WHITE PAPER

Telecommunications operators compete in a market defined by change and continually advancing technology. Up-to-the-minute technolo-gies such as IP...

Toll fraud is alive and well

Almost as long as there have been toll calls there has been toll fraud. From phone phreakers to corrupt insiders to external hackers, fraudsters have...

Exclusive Unified Communications Survey Results

Early Unified Communications Adopters Cite Improvements to Productivity & Information Delivery

7

Cisco struggle to move TelePresence down market prompts Tandberg buyout

Cisco's $3 billion bid this week for Tandberg is a gamble that video conferencing can take off in the small/medium business and consumer markets,...

Getting the Right Foundation: Unified Communications WHITE PAPER

IP telephony is moving into its second decade with enormous momentum, most users are still waiting for full convergence and voice-enabled...

CIOs agree UC improves productivity: survey

IT decision-makers have realised that unified communications can improve productivity. This finding was revealed in a recent CIO survey from Orange...

CIOs see unified communications as productivity enhancer

Orange Business Services announced Monday the results from a recent CIO survey in which IT decision-makers identify that unified communications,...

5

Trans-Atlantic cables gets green light

The PIPE Networks undersea cable system, PIPE Pacific Cable (PPC-1), has successfully undergone tests, through the transmission of IP packets between...

TCO Whitepaper WHITE PAPER

ShoreTel knows that comparing competing solutions on equal footing can be difficult. We also know that a system with the lowest purchase price may...

6

Cisco unified communications saves money for Henny Penny

Henny Penny swapped out its aging Avaya PBXs for Cisco unified communication gear and wound up with a more expensive system that saves money on...

3

Nortel users should hope for best, prepare for worst

Users should chart the progress of Avaya's purchase of Nortel's enterprise assets carefully, so that they are spared any unpleasant product...

ACCC hails Telstra split as win for consumers

The chairman of the Australian Competition & Consumer Commission (ACCC) says that consumers are the “big winners” from the Federal Government’s...

Marketplace

Featured products and services from trusted Unified Communications vendors